Shipping, delivery and BL

All Vehicles and machinery are exported from Japan by Bostan Trading Co., Ltd.. Sourcing, inspection, domestic transport, export preparation, vanning and loading are carried out by us or on our behalf, and we remain responsible to you for the order throughout.

Stock loads from more than one Japanese port. The port of loading for your order is stated on your invoice.

• RORO (roll-on/roll-off) — used for individual road-going Vehicles to ports with a RORO service.
• Container — 20ft or 40ft, used for consolidated shipments, non-running units, machinery, motorcycles and parts, and for destinations without a suitable RORO service.

We will tell you which method applies to your order before shipment. The method depends on the destination port, the Vehicle and the available sailings.

Unless your invoice states otherwise, sales are made FOB Japan. Where you have asked for and we have quoted a C&F or CIF price, that is stated on your invoice.

Under all terms you are responsible at destination for import customs clearance, duties and taxes, port and handling charges, storage and demurrage, and inland transport.

The port of loading and the booked vessel for your order are stated on your invoice. For delay caused by matters outside our control, see force majeure in the terms and conditions.

Shipment and the release of shipping documents are conditional on our receipt of the full invoiced amount in Cleared Funds.

• We will not release the original Bill of Lading, nor issue a telex or express release, until payment has settled in full.
• Where you pay by card or online bank transfer, settled means the payment has been captured by our payment provider and is not subject to an open dispute.
• Where an international transfer arrives short — for example due to correspondent bank fees — the shortfall must be settled before documents are released.

This protects both parties: it ensures the sale is completed correctly before the Vehicle can be collected at the destination port. Note that once payment has cleared and shipment has been arranged, the sale is final — see our refund and cancellation policy.

You may choose either:

• Original B/L — the original set is couriered to you or your nominated consignee after loading, with tracking provided. You surrender an original at destination to obtain release.
• Telex or express release — we surrender the originals to the carrier in Japan and the carrier releases the cargo at destination without an original document. This is usually faster and avoids courier delay.

Tell us which you prefer at the time of order. Changes after the B/L has been issued may attract a carrier amendment fee, which is passed on at cost.

You are responsible for giving us correct and complete consignee and notify-party details before the B/L is issued. Amending a B/L after issue attracts carrier charges and can delay release. Where a freight forwarder or agent is named as consignee, we will follow your written instruction and are not responsible for their handling of the cargo after release.

With each shipment, as applicable to the destination:

• Commercial invoice issued by Bostan Trading Co., Ltd.
• Bill of Lading
• Export certificate (輸出抹消仮登録証明書) with English translation
• Inspection or auction sheet, where available
• Certificate of origin, pre-shipment inspection or radiation certificate where the destination requires one — arranged at cost on request

You are responsible for any additional documents required for import at your destination.

Title passes on our receipt of Cleared Funds in full. Risk passes to you on loading in accordance with the Incoterm on your invoice. Claims for damage or loss in transit lie against the carrier or your marine insurer.

Inspect the Vehicle at the destination port before removing it. Note any damage on the port release documentation and photograph it.

Our notification window. Tell us in writing by the earlier of 7 days from collection at the destination port, or 30 days from the Vehicle's arrival at that port. The second limb matters: if the Vehicle is never collected, the first would never start running. This is the deadline for telling us, which is the only one we set — and it matches the window in our refund and cancellation policy. We will provide the shipping documentation you need to support a claim.

The carrier's and the insurer's own deadlines run independently of ours. They are set by the carrier's bill of lading terms, by your marine policy and by the applicable convention, are frequently shorter than the window above — sometimes as little as three days from delivery, or notice on the spot for visible damage — and you must meet them directly with the carrier or insurer. Telling us does not preserve a claim against either of them, and we cannot extend a deadline that is not ours.

Marine insurance is not included unless your invoice expressly says so. We recommend you arrange it.

You, or your nominated consignee or agent, are responsible for import customs clearance, payment of destination duties and taxes, and timely collection of the Vehicle. Storage, demurrage or detention charges arising at the destination port are your responsibility.

We ship to ports worldwide subject to available service and to export control and sanctions law. We cannot ship to a destination subject to a prohibition under Japanese, United Nations, European Union, United Kingdom or United States sanctions.

Before ordering, please confirm that the Vehicle may lawfully be imported into and registered in your country. Age, emissions, mileage-verification, steering-position and roadworthiness rules vary and are your responsibility — see the terms and conditions.