Privacy policy

The data controller responsible for your personal information is:

• Company: Bostan Trading Co., Ltd.
• Corporate number: [to be confirmed]
• Registered address: [to be confirmed]
• Contact: csd@bostantrading.com · [to be confirmed]

Information you provide

• Identity and contact details: name, company name, email, phone, billing and shipping addresses, country.
• Identification and compliance documents required for vehicle export and for anti-money-laundering (AML) and know-your-customer (KYC) checks — for example a copy of a passport or company registration, and consignee details.
• Transaction details: the vehicles ordered, quotes, invoices and correspondence.

Information collected automatically

• Device and usage data: IP address, browser type, pages viewed and similar analytics.
• Cookies and similar technologies (see section 8).

Payment information

Payment is processed by our third-party payment provider. We receive confirmation of payment and limited transaction metadata. We do not store full card numbers on our own servers.

• Process orders, generate invoices and take payment.
• Arrange shipping, prepare export documentation and release shipping documents such as the Bill of Lading.
• Perform identity, sanctions and AML/KYC checks required by law and by our payment provider and bank.
• Communicate with you about your order and provide customer support.
• Comply with legal, tax, customs and export-control obligations.
• Detect and prevent fraud.
• Improve our website and services.

Where required, we rely on: performance of a contract with you; compliance with our legal obligations; your consent, which you may withdraw; and our legitimate interests in operating and securing our business.

We share personal information only as necessary with:

• Our payment provider, to process and reconcile payments and to meet their compliance obligations.
• Banks and financial institutions involved in settlement.
• Shipping lines, freight forwarders, customs brokers and inspection agencies, to fulfil and document your shipment.
• Government and regulatory authorities where required by law — customs, tax, export control and sanctions screening.
• Professional advisers (legal, accounting) under confidentiality.

We do not sell your personal information.

Because we export vehicles worldwide and use international payment and shipping partners, your information may be transferred to and processed in countries other than your own, including Japan. Where such transfers occur, we take reasonable steps to ensure your information remains protected in accordance with this policy and applicable law.

We retain personal information for as long as necessary to fulfil the purposes above and to comply with legal, tax, customs and export record-keeping requirements, after which it is securely deleted or anonymised.

Our website uses cookies and similar technologies to operate the site, remember your preferences and understand usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may request to access, correct, update or delete your personal information, or object to or restrict certain processing. Customers in jurisdictions such as the EU and UK may have additional rights under the GDPR or UK GDPR. To exercise any right, contact us at csd@bostantrading.com. We may need to verify your identity before responding.

Our services are intended for business and adult customers. We do not knowingly collect information from minors.

We may update this policy from time to time. The last-updated date above shows the current version, and material changes will be posted on this page.